FAQ
Questions, answered.
How do I order videos?
Head to the order page, find your race, and fill out the form. It takes about a minute. You can also get there from the calendar by clicking any race.
How long until I get my videos?
Orders can take up to 7 days after the event to be sent out. It is just me doing the editing, so if you have not gotten yours within that window, reach out and I will track it down.
How are videos delivered?
Every order gets emailed. That email includes instructions on how to download your videos and links to view them.
Can I still order from a race that already happened?
Yes. Order forms stay open after the race. Scroll down on the order page and open the older races section.
What is the difference between landscape and portrait?
Landscape is the wide format, best for Facebook posts. Portrait is vertical, best for TikTok and Facebook Reels. Pick whichever you actually plan to post to.
I need to change or ask about my order.
Use the contact form, email sjvisuals24@gmail.com, or message me on Facebook. Have your order reference handy if you have it.
Do you charge producers to be on site?
No. SJ Visuals does not charge producers to be on site, and I do complimentary edits during events. Livestreaming is a separate service, so reach out for that.
Do you film anything besides barrel racing?
Yes. I am always open to other kinds of video work. Use the contact form or email sjvisuals24@gmail.com and tell me what you have in mind.
Can I edit the video once I get it?
No. When you order you agree not to alter the video in any way once it is delivered, including adding extra slow motion or making any edits. All modifications have to be made by SJ Visuals. Full terms are on the disclaimers page.
Still stuck?
Send me a message